Get a real human response within 24 hours.
One canonical email · M-F warehouse hours. No support@/wholesale@/press@ forks — every inquiry lands in the same inbox.
service@flum-vape.com
For support, returns, wholesale inquiries, authenticity concerns, missing-package reports, and anything else that needs a human. We aim to reply within 24 business hours, M-F. Weekends may take a day longer.
1151 S Graham Rd
Greenwood, IN 46143
Open M-F · 8 AM – 4 PM ET. Same-day dispatch on orders before 2 PM ET.
Bottom-right widget
If we're online during warehouse hours, the chat icon in the bottom-right of any page connects you with an agent.
Single-field lookup
Order tracking page — type order #, email, OR phone (any one matches).
Use the form — routes to service@flum-vape.com
While you wait for our reply
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