Everything buyers actually ask.
Four pools: general · device questions · dual-tank specifics · cart and promos. Authored by Flum Support Team.
About flum-vape.com, the warehouse, the brand.
01How much does a Flum Vape cost?+
Flum Mello 20K and Flum UT Bar Pro 25K are $23.99. Flum Float Mello Pro 50K, Flum UT Bar Pro 50K, and the new Flum UT Bar Clear Tank 50K are $24.99. Per-puff math favors the 50K models at about $0.50 per 1,000 puffs versus $1.20/1K on the Mello 20K. Full breakdown on the <a href="/collections/flum-vape-price/">Flum Vape Price page</a>, including bulk discount tiers.
02Where can I buy Flum Vape near me?+
The most reliable path is direct from the authorized US distributor — we ship to all 50 states with 21+ adult-signature delivery, no markup over MSRP, and the security code intact for buyer verification. Local-shop stock varies wildly and gray-market resellers cannot prove batch authenticity. See the <a href="/collections/flum-vape-near-me/">Flum Vape Near Me</a> hub for shipping speed by state.
03How long does a Flum Vape last?+
Depends on the model. <a href="/products/flum-mello/">Flum Mello 20K</a> is 20,000 puffs. <a href="/products/flum-ut-bar-pro/">Flum UT Bar Pro 25K</a> is 25,000 in Smooth mode (or 12,000 in Turbo). <a href="/products/flum-float-mello-pro-50k-disposable-vape/">Flum Float Mello Pro 50K</a>, <a href="/products/flum-ut-bar-pro-50k-disposable-vape/">UT Bar Pro 50K</a>, and the new <a href="/products/flum-ut-bar-clear-tank-50k/">UT Bar Clear Tank 50K</a> all hit 50,000 puffs. At 500 puffs/day that's roughly 40 days on the Mello 20K and 100 days on a 50K.
04What's the difference between Flum Mello and Flum UT Bar Vape?+
<a href="/collections/flum-mello-flavors/">Flum Mello</a> is the bottle silhouette — a curved body that fits like a small bottle, single-flavor per device, 33 themed flavors across the Mello editions. <a href="/collections/flum-ut-flavors/">Flum UT Bar Vape</a> is the slab silhouette — a flatter rectangular body, with three engineering plays (dual-tank switching on the Pro 50K, Cosmos LED + adjustable airflow on the Pro 25K, transparent juice window on the new Clear Tank 50K).
05How do I know my Flum is genuine?+
Every inner box has a scratch-off 8-character security code. Scratch it, enter the code on Flum's verification system, and the brand's validator confirms the device on the spot — green for genuine, red flags a counterfeit. We verify every batch ourselves before it leaves the dock; if a security code fails on arrival, the box doesn't ship.
Specs, nicotine, charging, refilling.
01How long does a 20K Flum last?+
20,000 puffs total — about 40 days at 500 puffs/day, or roughly 80 days at moderate use. The HD animated screen shows live juice + battery in segments so you'll know when to reorder.
02What's the nicotine strength?+
5% salt nicotine (50 mg/mL) — the standard salt-nic concentration for adult disposables in the US.
03How long does it take to charge?+
About 45-60 minutes from empty to full via USB-C at 5V / 2A for the 20K/25K devices, 75-90 minutes for the 50K devices. Higher-wattage GaN bricks won't charge faster — the device caps draw internally. The device is usable while charging.
04Can I tell when the juice is running low?+
Yes. Mello and Float Mello Pro show juice on the HD display in segments. UT Bar Pro 50K shows juice + active-tank indicator. UT Bar Pro 25K shows battery + juice on the Smart LED screen.
05What if my device stops working?+
Email service@flum-vape.com within 7 days of delivery with your order # and a photo. See /return-policy/ for the full policy.
06Can I refill the pod?+
No. Flum devices are closed-system disposables — refilling voids the device's safety design and we cannot warranty refilled units.
Specific to the only Flum with two simultaneous tanks.
01How does the dual-tank switching work?+
There's a button on the device. Each click toggles which tank fires next. The Mega HD screen shows the active tank. No re-prime, no airflow change — just a different flavor on the next puff.
02Do both tanks drain at the same rate?+
They drain at whichever rate you puff each tank. If you favor Tank A for a whole session, Tank A drains faster. The HD screen shows each tank's remaining juice independently.
03Can I order just one flavor instead of a pair?+
No — the UT Bar Pro 50K is designed for paired flavors and ships pre-filled. If you want a single-flavor experience, the UT Bar Pro 25K is the single-flavor sibling at $23.99.
Free shipping, bulk discount, payment methods.
04What payment methods do you accept?+
Card-only at checkout — Visa, Mastercard, American Express, Discover. We accept these card brands via our merchant processor. We don't accept PayPal, Apple Pay, Google Pay, or crypto at this time.
05When does my card actually get charged?+
At checkout. We charge at the time you place the order, not when the package ships. If we can't fulfill (rare — only happens if a flavor sells out between checkout and ship), we refund within 1-2 business days.
Email us — real human, 24-hour reply M-F.
service@flum-vape.com — for questions not covered above, returns, authenticity concerns, or anything that needs a back-and-forth.
Ready to shop?
Most FAQ visitors land here looking for one of two things — a device or a flavor. Head to the main flum vape store, or jump into the full flum vape flavors index. The two highest-puff Flum devices are the Flum Float Mello 50k (Eco/Turbo modes) and the dual-tank Flum UT Bar 50K. If you were searching Flum Vape Near Me, that page shows our same-day shipping reach.